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Concierge service in Mauritius: What are the advantages?

01 Nov 2024

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Mauritius. Its tropical climate, lush natural surroundings, heavenly beaches, charm and relaxed way of life.
Nestling in the heart of the Indian Ocean, the island dazzles visitors with its natural beauty and lifestyle: multicultural diversity, security, political and social stability, good economic health, etc.

Its resources make it a destination of choice for tourists from all over the world, but also for investors looking to buy exceptional property: investing in property in Mauritius is often the culmination of a lifelong dream... It's true that the island's assets and charms are undeniable arguments in favour of settling here, whether for a short stay or all year round!

holiday home in Mauritius

Why opt for a concierge service for your holiday home in Mauritius?

Renting out your property in Mauritius

Whether you want to live there all year round, or as a second home, buying property in Mauritius is encouraged by the Mauritian government, which has introduced some very attractive tax measures.

Of course, you can also rent out your property in Mauritius when you're not there. This allows you to take advantage of the island's tourist appeal, while enhancing the value of your property investment and generating a rapid return. Rental yields in Mauritius are attractive, and here too the country's tax system is highly advantageous.

Numerous Mauritian companies offer their property management services to landlords, making it easier for them to rent out their property in Mauritius. These companies vary in terms of specialisation and range of services: they may include long or short-term rental management, property maintenance, rent collection and management, etc.

But to go one step further, do you know the advantages of a concierge service for your property in Mauritius?

Concierge services in Mauritius are a real source of added value for your property. As well as adding value and giving you peace of mind, their top-of-the-range services benefit everyone: owners, permanent tenants or holidaymakers.

Differences between rental management services and concierge services in Mauritius

Although linked and complementary, rental management services and concierge services in Mauritius meet different needs and offer very different services.

Rental management services in Mauritius

Objectives: To ensure the administrative, technical and financial management of the rental of your property, and to guarantee you stable and secure rental income.

This is a more ‘institutional’ service, which includes finding reliable tenants, drafting and signing rental leases, collecting rent and managing incidents. The company acts as an intermediary between you (the landlord) and your tenants, mainly for legal, administrative and financial aspects.

Services:

  • Looking for tenants
  • Drafting leases and carrying out inventories
  • Calculating rents and charges
  • Monitoring rent payments, monthly payments to the landlord
  • Managing insurance and guarantees
  • Managing any outstanding payments
  • Monitoring maintenance costsManaging repairs in the event of technical problems
  • Advice on local legislation and bringing the property into compliance, etc.


Concierge services in Mauritius

Objectives: The concierge service focuses on the welcome and comfort of tenants, with services that are often top-of-the-range and worthy of luxury hotel standards.

In addition to managing the arrival and departure of tenants, or even routine cleaning, a concierge service offers fully personalised support to optimise your experience and that of your tenants.
As a property owner, you too can benefit from these top-of-the-range services. As well as providing efficient rental management for you, a concierge service allows you to completely delegate the management and maintenance of your property.

Services : The services offered by a concierge service in Mauritius are numerous and sometimes even exclusive. They meet a wide range of needs, whether expressed by the property owner or its tenants.

Find out more about the many services offered by our concierge service. 

Discover our concierge service, top-of-the-range services to meet all your needs

By their very nature, the services offered by our concierge service are varied and totally personalised. There are as many needs as there are customers!

Tailor-made rental management

Enjoy your property when you want to, by entrusting its rental management to us:

  • Search for tenantsCoordination of bookings
  • Reception of tenants, handover of keys, welcome visits, explanation of facilities, check-out management
  • Contact and management of communication with your tenants
  • Management of relations with the co-ownership association
  • Management of insurance and guarantees, calculation and monitoring of maintenance costsIn the event of technical problems (plumbing, heating, etc.), contact of trusted professionals and management of repairs
  • Simplified administrative management: full responsibility for all compulsory administrative procedures, in compliance with current regulations.
     

Payment and financial management

We take care of all the financial transactions, in complete security:

  • Calculation of rent and service charges
  • Receipt of rental payments or reservations, and monthly payment to the owner
  • Management of any outstanding paymentsTax reporting, etc.

All that's left for you to do is collect the income from your rental, after deduction of administrative costs and commission.

Guaranteed maximum visibility

We take care of promoting your property in Mauritius through a number of communication channels and by placing it on a dedicated page of our website, optimised to ensure maximum visibility.

Our marketing team works to highlight your property, to attract quality tenants. To optimise its visibility, we also use the main booking platforms.

Meticulous preparation for arrivals

We ensure meticulous preparation to welcome your guests in the best conditions of comfort, worthy of the finest hotels in Mauritius.

Our aim is to offer them an exclusive and friendly arrival service, which will form the basis of personalised support throughout their stay.


The guarantee of impeccable cleanliness

The day-to-day upkeep and perfect cleanliness of your property is an absolute priority, and one that we are committed to ensuring:

  • Housekeeping, change of linen, preparation of the property before each new letting
  • Training of your cleaning staff, to ensure uniformly high standards of cleanliness
  • Careful supervision after each departure and before each arrival.

We also carry out regular inspections to anticipate and resolve any problems that may arise, to ensure a consistent quality of service and a healthy environment that is always spotless.

Managing maintenance and servicing work

When you use our concierge services, you benefit from an important service for your property in Mauritius: the management of its day-to-day maintenance and the planning of maintenance work.

By planning the work needed to keep your property in good condition, and if necessary providing estimates for the repairs required, we can give you a clear view of your future maintenance costs. A definite advantage when it comes to increasing the value of your property!

What's more, thanks to our extensive local network, we can call on the best professionals and craftsmen in Mauritius who are specialists in their respective trades.

Comfort and hotel services

  • 24/7 personalised assistance service: our team is available at all times to meet your needs and those of your guests
  • Advice and assistance in choosing the best addresses in the country and the many activities 
  • Mauritius has to offer: hiking, climbing, kitesurfing, kayaking, scuba diving or snorkelling, golf, fishing, visits to its museums, botanical gardens, etc. 
  • Advice on and booking of excursions, sea outings and walks, thanks to our extensive network of local partners and our close relations with the island's main Tour Operators
  • Delivery planning, hotel or restaurant reservations, transport ticket booking, taxi service, home chef, etc.

The advantages of using our concierge services in Mauritius

Enjoy your property in Mauritius and the gentle Mauritian lifestyle when you're there, and rent it out easily and with complete peace of mind the rest of the time!

When you use our concierge service, you benefit from a host of exclusive, top-of-the-range services to enhance the value of your property investment and maximise its profitability when you're not occupying it.

  • Gain time and peace of mind: administrative, financial and tax management, reservation planning, management of departures and arrivals, cleaning between two rentals, upkeep and maintenance of your property, finding trustworthy craftsmen... so many tasks and constraints that you can delegate to a qualified professional! 
  • Optimise your property investment in Mauritius: thanks to its promotion by our marketing team, we guarantee maximum visibility and perfect showcasing of your property. You can be sure of optimising rental periods, reducing vacancies and attracting quality tenants!
  • Enhancing the value of your property with top-of-the-range services: our concierge services are top-of-the-range and totally personalised, worthy of the standards of the finest hotels in Mauritius. Our services are designed to offer your tenants the best possible experience, from the moment they arrive. 
  • Local and certified expertise: registered with the Mauritian Ministry of Tourism as a ‘Tourist Residence’, we guarantee that all the properties we manage comply with the standards in force.
    Our expertise in Mauritius and our extensive local network enable us to offer quality services from reputable and trusted Mauritian partners.

For you, this will mean positive recommendations and feedback to attract new tenants and enhance the value of your property in Mauritius. 
What's more, our involvement in local Mauritian life and its inhabitants, through our ASC foundation, means that everyone benefits from the economic spin-offs linked to local tourism.

Anbalaba, an exceptional estate for your real estate investment in Mauritius

concierge services

Located in the south of Mauritius, close to the fishing village of Baie du Cap and surrounded by mountains and some of the country's most beautiful beaches, Domaine d'Anbalaba enjoys a privileged location in the heart of lush natural surroundings.

Its peaceful, authentic atmosphere, unspoilt environment and comprehensive property development with top-of-the-range concierge services make Domaine d'Anbalaba an unmissable choice for a prestigious property investment.

Find out more about our concierge services
concierge services